In recent years, the demand for supply and support of diagnostic equipment has grown dramatically. Multispares discusses how it has adapted its offering.
In many ways, the role of independent companies in the supply of diagnostic products is now similar to the role they have played with aftermarket parts for decades. The standardisation of communication protocols and the rigour of laws in major economies that prevent any restrictions on access to vehicle systems have opened the door for the development of new diagnostic tools that do everything or almost everything a vehicle manufacturer’s systems can do.
However, these independent systems also offer the advantage of broader connection capabilities across many vehicles. Multispares first became involved in diagnostic equipment after identifying the best independent systems weren’t being fully supported in Australia and New Zealand, leaving workshops and fleets with poor alternatives to the OE platforms.